Business lessons from Kiki's delivery service
- Kelly Ann Jones
- Jul 1, 2024
- 2 min read

Kiki’s delivery service is a story about a young witch named Kiki who leaves home at the age of 13 to start an independent life, as is tradition for witches her age. She settles in a seaside town with her talking black cat Jiji and starts a delivery service using her ability to fly on a broomstick. The story follows Kiki as she navigates the challenges of starting a new business, making new friends, and finding her place in the world. It explores independence, self-discovery, and the importance of community.
There is so much to learn from the story about running a business from home.
These are as follows:
1 Identifying and leveraging your unique skills:
Kiki recognizes her ability to fly and uses it to start her delivery service. This highlights the importance of identifying and utilizing your strengths to create a business that meets a specific need.

2 Embracing independence and resourcefulness:
Kiki leaves home at a young age to start her own business, demonstrating the importance of being independent and resourceful. She learns to manage her finances, find clients, and handle challenges on her own.

3 Building relationships with clients and the community:
Kiki builds strong relationships with her clients by providing reliable and friendly service. She also integrates herself into the community, becoming a valued member. This emphasizes the importance of customer service and community engagement in building a successful business.

4 Adapting to challenges and setbacks:
Kiki faces various challenges throughout the film, such as losing her ability to fly. However, she learns to adapt and find new ways to overcome these setbacks, demonstrating the importance of resilience and adaptability in business.
5 Balancing work and personal life:
Kiki struggles to balance her work commitments with her personal life and hobbies. She eventually learns to find a balance, highlighting the importance of maintaining a healthy work-life balance for overall well-being and long-term success.
6 The importance of passion and enjoyment:
Kiki initially loses her ability to fly due to the loss of passion and enjoyment in her work. She rediscovers her joy in flying through the selfless act of helping others. This emphasizes the importance of passion and enjoyment in maintaining motivation and achieving success.
7 Learning from mentors and role models:
Kiki receives guidance and support from various mentors and role models throughout the film, such as Oseno and Ursula. This highlights the value of learning from experienced individuals and seeking mentorship in business.
Overall, Kiki’s delivery service offers a heartwarming and inspiring story that teaches us valuable lessons about entrepreneurship, resilience, and the importance of passion and relationships in building a successful business.
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